Help Center

Welcome to Tenta Browser

Follow our tips to get the most out of Tenta, your private and encrypted browser.

Cannot connect to a VPN server

If you can't connect to a VPN server, please follow these steps to narrow down the issue.

Check that you have the latest version of Tenta Browser installed

To check for updates, open Tenta Browser, tap Settings >> Tenta Only, then scroll down to About Tenta Browser. You can grab the latest update here if you need to.

Have you tried turning VPN OFF and ON again?

If you have the latest version of Tenta Browser installed, try turning VPN off and on. If that doesn't work, try force closing the Tenta Browser app and reopening it. If that doesn't work, try rebooting your device.

Do you have another VPN service running?

If you have another VPN app installed and running, it could be interferring with your Tenta Browser VPN connection. Try disabling or uninstalling the other VPN service before retesting Tenta Browser.

Change networks

Try switching between data or Wi-Fi, or between different Wi-Fi networks.

Custom ROM

If you're using a custom ROM, it might prevent Tenta Browser from functioning properly.

If you've tried all of the above and still cannot connect to a VPN server, please contact us. Additionally, if you've tried all of the above and it did work for you at the time, but keeps recurring later, shoot us an email with details so we can analyze further. If you have a custom ROM, let us know which ROM you're using so we can look into it.